Active EDX Wireless customers are entitled to a free one-hour customer success session per quarter to ensure you are getting the most out of your software, learn how to streamline your processes and discover all the features and EDX solutions available to you.
These sessions are valuable for existing customers as well as new customers and can be customized to fit your needs. Some of the topics that can be covered include:
What can SignalPro do for you?
EDX Wireless SignalPro is the industry’s most comprehensive software. It supports most things wireless and has technology-specific features and automated design processes for all stages of the network lifecycle.
SignalPro does so much, in fact, that there may be things you’ve forgotten about. You may be faced with a challenging design scenario and not even realize that your software has features for that very challenge!
Discuss all your design challenges with our Customer Success team and discover all that your existing software can do for you.
Audit your process
Let our Customer Success rep audit your current engineering workflow to determine if there’s places in which you can save time or improve your results. Features such as Auto-Placement for Area Studies, Grid Optimized Radials and Re-Play are designed specifically to save you time, improve RFP responses and service calls. Learn how to implement these features and more into your network designs and improve your business bottom line.
New Releases
EDX offers the industry’s only RF planning software with monthly releases. Learn about the new features and see which might be relevant for your business. Discuss what features you would like to see implemented in the software and maybe see those in a near release!
Licensing Options
EDX offers a number of licensing options including monthly, prepaid days usage and perpetual hybrid licenses. Our Customer Success team will go over your usage and discuss which license may be most appropriate for your team.
RFP Responses
Going after new RFPs…particularly in new technologies and/or responses with a short turnaround time, can be a daunting task. EDX’s Customer Success rep will discuss your RFP responses to give you the best chance of success and provide info on EDX’s solutions that may be of use including high-resolution data, 5G, LTE, CBRS, IoT, Mesh and other products.
