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Support Resources

Technical FAQ

Below are common technical questions relating to EDX software.  

Where can I get geodata to work within EDX Wireless' software suite?

Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas.  If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest. 

What are the basic computer requirements for running EDX software?
How do I install the EDX software?
How do I get an updated Bing Map key?
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
How do I trade in my hardware key and run SignalPro in the cloud?

Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.

Product Release Notes

The past 6 release notes are below.  For a full release history visit: Release Notes.

SignalPro & Cirrus Platform

NEW FEATURES / ENHANCEMENTS / UPDATES BDC Enhancements ; We are continuing to enhance our BDC feature set. The latest enhancement provides the user with signal thresholds per technology with the BDC study. This being 5G SS-RSRP & LTE-PRO RSRP Novus Private...

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SignalPro & Cirrus Platform

NEW FEATURES / ENHANCEMENTS / UPDATES Coverage vs. Number of Sites ; A new feature has been added to the auto-selection function that presents the user with a "Coverage vs. Number of Sites" graph. This will allow the user to view total coverage or the incremental...

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SignalPro & Cirrus Platform (November 2022)

NEW FEATURES / ENHANCEMENTS / UPDATES Cloud Coverage Instances: Running cloud studies for WISPs FWA deployments. Separate instances are created to handle different users on the cloud. Enhancements have been added to ensure each separate instance has the best...

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SignalPro & Cirrus Platform (October 2022)

NEW FEATURES / ENHANCEMENTS / UPDATES Extension of Cirrus License checkout: To further enhance the user experience for our customers we have opened the Cirrus License that can be now be checked out for 7 days. Allowing a longer period for users to be on the field,...

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SignalPro & Cirrus Platform (September)

NEW FEATURES / ENHANCEMENTS / UPDATES SHP File Exports; A new utility has been released to allow users to export their studies (MXX files) into SHP files or into GeoTIFF files. Providing a faster and seamless method than the traditional method of exporting. This is...

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SignalPro & Cirrus Platform (August)

NEW FEATURES / ENHANCEMENTS / UPDATES BDC Filings Feature Set ; EDX is pleased to announce the new BDC filings feature set. Enabling an all in one solution for your wireless broadband needs, from design, optimization to FCC submission. Catering for Mobile Broadband...

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