Support Resources
Technical FAQ
Below are common technical questions relating to EDX software.
Where can I get geodata to work within EDX Wireless' software suite?
Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas. If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest.
What are the basic computer requirements for running EDX software?
Visit: EDX Computer Requirements
How do I install the EDX software?
Visit: EDX Install Documentation
How do I get an updated Bing Map key?
Visit: EDX Bing Overview Video
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
Visit: Updating Cirrus Data License
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
Visit: Update Issues
How do I trade in my hardware key and run SignalPro in the cloud?
Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.
Product Release Notes
The past 6 release notes are below. For a full release history visit: Release Notes.
SignalPro/ Signal & The Cirrus Platform (May 2021)
New product build – Release 24852 NEW FEATURES / ENHANCEMENTS / UPDATES 5G TDD Sub Menu: In continuing the support of 5G NR, a new TDD sub menu has been added to system parameters. This will allow users to define the TDD frame structure for Pattern 1 and Pattern 2, as...
SignalPro/Signal & The Cirrus Platform
New product build – Release 11.0 NEW FEATURES / ENHANCEMENTS / UPDATES 5G Module; EDX Wireless is proud to introduce their latest 5G RF Planning Module. The latest addition to SignalPro enables RF engineers to plan their 5G networks for any use case and...
SignalPro/ Signal & The Cirrus Platform (March 2021)
New product build – Release 24670 NEW FEATURES / ENHANCEMENTS / UPDATES High Data Rates Studies; New Studies have been introduced modelling higher data rates for the technologies in the following modules;5GLTEWiMAX Uplink Study Reverse Value; The Link study has been...
EDX SignalPro/Signal & The Cirrus Platform (Feb 2021)
New product build – Release 10.0.3 NEW FEATURES / ENHANCEMENTS / UPDATES Multi-Serial Login - To Improve user experience, we have added a new GUI for selecting a license. Making it easier to switch between multiple licenses in cases where a user has multiple licenses...
EDX SignalPro/Signal & The Cirrus Platform (JAN 2021)
EDX SignalPro/Signal & The Cirrus Platform New product build – Release 10.0.2 NEW FEATURES / ENHANCEMENTS / UPDATES Viewing Topology Results in Router View- Enhancing the planning for mesh, users are now able to view the branchpoints and nodes behind branchpoints...
EDX SignalPro/Signal & The Cirrus Platform
November 4th , 2020 EDX SignalPro/Signal & The Cirrus Platform New product build – Release 10.0.1.24600 NEW FEATURES / ENHANCEMENTS / UPDATES 2D Ray Tracing- Introducing a new 2D Ray Tracing propagation model that has replaced the old 2D ray tracing...
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