Support Resources
Technical FAQ
Below are common technical questions relating to EDX software.
Where can I get geodata to work within EDX Wireless' software suite?
Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas. If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest.
What are the basic computer requirements for running EDX software?
Visit: EDX Computer Requirements
How do I install the EDX software?
Visit: EDX Install Documentation
How do I get an updated Bing Map key?
Visit: EDX Bing Overview Video
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
Visit: Updating Cirrus Data License
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
Visit: Update Issues
How do I trade in my hardware key and run SignalPro in the cloud?
Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.
Product Release Notes
The past 6 release notes are below. For a full release history visit: Release Notes.
SignalPro & Cirrus Platform (May 2022)
NEW FEATURES / ENHANCEMENTS / UPDATES Cirrus Cloud, Additional Studies; New 5G and LTE Studies have been added to the cloud engine. Helping our users plan their large networks faster and within a single system At EDX we strive to continually assist various...
SignalPro & The Cirrus Platform (April 2022)
Release 25098 NEW FEATURES / ENHANCEMENTS / UPDATES LTE-PRO & 5G Enhancements: The LTE-PRO and 5G modules have been enhanced with new user dialogues that will provide a seamless workflow for RF Planners. These will allow the users to set the soft parameters...
SignalPro & Cirrus Platform (March 2022)
NEW FEATURES / ENHANCEMENTS / UPDATES Cirrus Platform Study Engine; Optimizations have been carried out on the study engine for improving the study times on complex studies for the various supported technologies. This new optimization work significantly improves...
SignalPro & The Cirrus Platform (Feb 2022)
NEW FEATURES / ENHANCEMENTS / UPDATES 5G & LTE-PRO Channels: In providing the best RF planning solutions, the 5G & LTE-PRO module is further enhanced with UL & DL channel dimensioning capabilities. This allows to the user to add overhead and load...
SignalPro & The Cirrus Platform (Jan 2022)
Release 25057 NEW FEATURES / ENHANCEMENTS / UPDATES Mega-Mesh New Cost Analysis Feature: To better plan your Mesh Networks a new cost analysis algorithm has been added to the solution. This allows the user to view the cost of the network (new or existing)....
SignalPro/ Signal & The Cirrus Platform (December 2021)
New product build – Release 25030 NEW FEATURES / ENHANCEMENTS / UPDATES Addition of Studies to Cirrus Engine: The Cirrus Study Engine is continuously optimized and enhanced for the industry. The Current updates include import of all propagation models, equipment...
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