Support Resources
Technical FAQ
Below are common technical questions relating to EDX software.
Where can I get geodata to work within EDX Wireless' software suite?
Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas. If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest.
What are the basic computer requirements for running EDX software?
Visit: EDX Computer Requirements
How do I install the EDX software?
Visit: EDX Install Documentation
How do I get an updated Bing Map key?
Visit: EDX Bing Overview Video
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
Visit: Updating Cirrus Data License
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
Visit: Update Issues
How do I trade in my hardware key and run SignalPro in the cloud?
Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.
Product Release Notes
The past 6 release notes are below. For a full release history visit: Release Notes.
SignalPro & Cirrus Platform-Sep 5, 2023
New product build – 13.0.2.25571 NEW FEATURES / ENHANCEMENTS / UPDATES 5G & LTE-Pro Capacity modeling: Various enhancements have been implemented for traffic modeling of 5G and LTE-PRO, including new GUI additions, Traffic DB updates and studies. Users are...
SignalPro & Cirrus Platform-August 2023
NEW FEATURES / ENHANCEMENTS / UPDATES Wi-Fi Enhancements: Recently we introduced the Wi-Fi Module, covering all the 801.11 standards and features to plan and optimize your Wi-Fi network. To enhance the user experience, we have added Wi-Fi BSSID to all areas to...
SignalPro & Cirrus Platform
Release 13 New Features EDX-Core EDX is proud to announce the release of EDX-Core This new slim line product will cater for those who are designing specific technologies with specific needs. This product will be offered as subscription or perpetual based licensing....
SignalPro & Cirrus Platform
NEW FEATURES / ENHANCEMENTS / UPDATES WiFi Module; We are pleased to announce our new WiFi Module. WiFi is one of largest and growing technology globally, according to WiFi Alliance the value expected to grow to nearly $5 trillion by 2025 WiFi is key to bridging the...
SignalPro & Cirrus Platform
NEW FEATURES / ENHANCEMENTS / UPDATES FWA & Multipoint Traffic Modeling; In enhancing our Multipoint feature set and to cater for the various use cases such as 5G FWA & LTE FWA we have added a new traffic modeling feature. This feature presents the CPE demand...
SignalPro & Cirrus Platform
NEW FEATURES / ENHANCEMENTS / UPDATES Sustainability Feature Set; To provide the industry & our customers with the right solution for all their planning needs, we have brought in a new sustainability feature set. This will assist users in planning a network that...
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