Support Resources
Technical FAQ
Below are common technical questions relating to EDX software.
Where can I get geodata to work within EDX Wireless' software suite?
Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas. If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest.
What are the basic computer requirements for running EDX software?
Visit: EDX Computer Requirements
How do I install the EDX software?
Visit: EDX Install Documentation
How do I get an updated Bing Map key?
Visit: EDX Bing Overview Video
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
Visit: Updating Cirrus Data License
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
Visit: Update Issues
How do I trade in my hardware key and run SignalPro in the cloud?
Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.
Product Release Notes
The past 6 release notes are below. For a full release history visit: Release Notes.
EDX SignalPro/Signal & The Cirrus Platform
EDX SignalPro/Signal & The Cirrus Platform New product build – Release 10.0.3 NEW FEATURES / ENHANCEMENTS / UPDATES Multi-Serial Login - To Improve user experience, we have added a new GUI for selecting a license. Making it easier to switch between multiple...
EDX SignalPro/Signal & The Cirrus Platform (JAN 2021)
EDX SignalPro/Signal & The Cirrus Platform New product build – Release 10.0.2 NEW FEATURES / ENHANCEMENTS / UPDATES Viewing Topology Results in Router View- Enhancing the planning for mesh, users are now able to view the branchpoints and nodes behind branchpoints...
EDX SignalPro/Signal & The Cirrus Platform
November 4th , 2020 EDX SignalPro/Signal & The Cirrus Platform New product build – Release 10.0.1.24600 NEW FEATURES / ENHANCEMENTS / UPDATES 2D Ray Tracing- Introducing a new 2D Ray Tracing propagation model that has replaced the old 2D ray tracing...
EDX SignalPro/Signal & The Cirrus Platform
October 6th , 2020 EDX SignalPro/Signal & The Cirrus Platform New product build – Release 10.0.0.24572 NEW FEATURES / ENHANCEMENTS / UPDATES Major Release – Cirrus Platform Cirrus Platform*- The new and exciting Cirrus Platform is here! This new platform...
EDX SignalPro 9.2.4/Signal 12.2.4
September 1st , 2020 EDX SignalPro 9.2.4/Signal 12.2.4 New product build – Release 24519 NEW FEATURES / ENHANCEMENTS / UPDATES Ruler: Change m->km/ft->mi – The units of the Ruler Feature are switching metric’s after a transition point. The transition from...
EDX SignalPro 9.2.3/Signal 12.2.3
August 4, 2020 EDX SignalPro 9.2.3/Signal 12.2.3 New product build – Release 24490 BUG FIXES / OTHER Error in Multi-Link study results – Received Power at the Link ends was displaying the same value for all types of antenna’s. This has been resolved Auto...
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