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Support Resources

Technical FAQ

Below are common technical questions relating to EDX software.  

Where can I get geodata to work within EDX Wireless' software suite?

Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas.  If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest. 

What are the basic computer requirements for running EDX software?
How do I install the EDX software?
How do I get an updated Bing Map key?
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
How do I trade in my hardware key and run SignalPro in the cloud?

Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.

Product Release Notes

The past 6 release notes are below.  For a full release history visit: Release Notes.

SignalPro & Cirrus Platform (September)

NEW FEATURES / ENHANCEMENTS / UPDATES SHP File Exports; A new utility has been released to allow users to export their studies (MXX files) into SHP files or into GeoTIFF files. Providing a faster and seamless method than the traditional method of exporting. This is...

SignalPro & Cirrus Platform (August)

NEW FEATURES / ENHANCEMENTS / UPDATES BDC Filings Feature Set ; EDX is pleased to announce the new BDC filings feature set. Enabling an all in one solution for your wireless broadband needs, from design, optimization to FCC submission. Catering for Mobile Broadband...

SignalPro & Cirrus Platform (July 2022)

 NEW FEATURES / ENHANCEMENTS / UPDATES Novus Account Tab ; To ensure the admin of any company has full control over their projects we have added new user permissions functions. This will allow an admin to assign user permissions and roles to anyone accessing...

SignalPro & Cirrus Platform (June 2022)

 NEW FEATURES / ENHANCEMENTS / UPDATES LTE-PRO & 5G ; The latest new features added to the LTE-PRO and 5G modules are;Frame Structure Grid VisualizationFor each sector a frame structure will be provided, constructed from the user inputs for the cell. Based on...

SignalPro & Cirrus Platform (May 2022)

 NEW FEATURES / ENHANCEMENTS / UPDATES Cirrus Cloud, Additional Studies; New 5G and LTE Studies have been added to the cloud engine. Helping our users plan their large networks faster and within a single system At EDX we strive to continually assist various...

SignalPro & The Cirrus Platform (April 2022)

Release 25098  NEW FEATURES / ENHANCEMENTS / UPDATES LTE-PRO & 5G Enhancements: The LTE-PRO and 5G modules have been enhanced with new user dialogues that will provide a seamless workflow for RF Planners. These will allow the users to set the soft parameters...

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