Support Resources
Technical FAQ
Below are common technical questions relating to EDX software.
Where can I get geodata to work within EDX Wireless' software suite?
Consider our CIRRUS offering for immediate access to geodata at a variety of resolutions and coverage areas. If additional geodata is required, our sales team would be happy to assist you with pricing, delivery times and description of data layers for your specific regions of interest.
What are the basic computer requirements for running EDX software?
Visit: EDX Computer Requirements
How do I install the EDX software?
Visit: EDX Install Documentation
How do I get an updated Bing Map key?
Visit: EDX Bing Overview Video
What should I do if I have a valid subscription but SignalPro says my Cirrus Data is expired?
Visit: Updating Cirrus Data License
How do I log in to SignalPro using Cirrus Licensing?
I am unable to update software successfully
Visit: Update Issues
How do I trade in my hardware key and run SignalPro in the cloud?
Contact sales to learn more about the licensing options available to you and how to switch to a keyless version of SignalPro.
Cirrus FAQ
If I have a perpetual license of SignalPro, can I add licenses on a temporary basis?
Use the Hybrid license option to add any number of licenses you need for specific opportunities or RFP responses on a case-by-case basis.
Can I add modules on a project-by-project basis?
Yes! Add or swap modules at any time, based on the project you are working on or number of users.
Can I track usage?
Yes, track usage across engineers to help determine what is the most efficient number of licenses for your organization.
Do I need a hardware key?
No, Cirrus licensing requires no hardware key.
Can I use my license offline?
Yes, check out your license for use when on the road, in the field or otherwise offline.
Product Release Notes
The past 6 release notes are below. For a full release history visit: Release Notes.
SignalPro & Cirrus Platform
SummaryIssue TypeDescriptionTile Selector was not sending emails when it completed the file preparation process.BugTile Selector was not sending emails when it finished generating the data files for download. This has been resolved.3GPP Traffic Loading for LTE-PROLTE...
SignalPro & Cirrus Platform
SummaryIssue TypeDescriptionMobile/Remote LTE-PRO -3GPP UE Category SelectionLTE FeatureIn enhancing our LTE offering we added the UE categories to the Mobile/Remote unit GUI. Now, when the user selects a UE Category, implying LTE-PRO, the data controls in the...
SignalPro & Cirrus Platform
IssueIssue TypeSummaryAdd Coding Rate and Modulation Efficiency columns to CQI Parameters dialogFeatureThis new enhancement is the addition of Coding Rate and Modulation Efficiency columns to the CQI Parameters dialog.The change involves adding new columns for Coding...
SignalPro & Cirrus Platform
FeatureIssue TypeIssueNB-IOT & LTE-MFeatureMode/Band Options for NB-IOT and LTE-M enhanced to adhere to 3GPP FeatureNew Studies added to NB-IOT and LTE-MFeatureAddition of new 0.5 MHz bandwidth to NB-IOT/LTE-M Uplink Study EnhancementFeatureUplink Data Rate study...
SignalPro & Cirrus Platform
FeatureIssue TypeIssueAddition of LTE-M and NB-IOT Module EnhancementAddition of LTE-M system type & Module FeatureAdd a table for Repetition gainFeatureAddition of SCS to UL NB-IOTFeatureTechnology profile HD addedFeatureAdditional 3GPP spec added to...
SignalPro & Cirrus Platform
NEW FEATURES / ENHANCEMENTS / UPDATES Removal of Height Restrictions: We've expanded the capabilities for RF planning by removing the previous antenna height restriction, increasing it from 1,000,000 meters to an impressive 100,000 km. This enhancement empowers users...
Document Downloads
EDX EULA
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